PRIVACY POLICY

Last update 15 february, 2022

BEWE is aware of the importance of privacy of personal data and therefore, has implemented a policy of data processing aimed at providing maximum security in the use and collection of them, ensuring compliance with current regulations in The matter. This policy applies to (i) our website and its respective applications (hereinafter, collectively referred to as the "Website"), (ii) complete online management software known as service software or SaaS (hereinafter, the "SaaS") and, (iii) in general, to all the commercial relationships between its customers and users., Being configured as one of the basic pillars in the lines of action of the entity. In this document we explain how we use the personal data of users.

 

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

The person responsible for processing the data we collect is BEWE DIGITAL SOLUTIONS S.L (hereinafter, "BEWE" or the "Company" without distinction) with CIF B87309464 and registered office at Paseo de la Castellana, 194, 28046 Madrid, Spain, and registered in the mercantile registry of Volume 33594, Folio 46, Section 8. You can contact the entity through the email contacta@bewe.io.

However, you are the person in charge of the treatment regarding the personal data of your clients, being BEWE, in that case, the person in charge of processing on your behalf. For this, the formalization of a contract of treatment manager separately is required.

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), pursuant to Article 28, the Data Processor shall comply with all obligations that may apply to it in accordance with the provisions set forth in the GDPR and any other supplementary provisions or regulations that may also be applicable to it.

WHAT PERSONAL DATA DO WE COLLECT AND FOR WHAT PURPOSE DO WE TREAT THEM?

Any personal data you provide us when visiting our Website or during the provision of services, will be treated in accordance with the applicable legislation on data protection at European level and will only be collected, processed and used for lawful, legitimate and informed. In general, we will inform all users of the non-obligatory nature of the collection of certain personal data, except in the fields indicated to the contrary. However, failure to complete such data may prevent us from providing all those Services linked to such data, freeing us from any responsibility for the non-provision or incomplete provision of these services.

Below, we detail all the purposes for which we collect information:

Information provided by the user directly: When completing the subscription form, we will collect data such as name, ID, sex, date of birth, postal address, email address. Likewise, as a security measure for the control of the treatments on the data, the creation, modification and elimination of data is recorded with information of the user's name and the date of treatment.

Information from the Newsletters: As a subscribed user, if you have accepted to receive our Newsletters, we may use the email address to periodically send Newsletters with information about our products and services, and / or information that is useful and interesting.

Information collected automatically during navigation: We will be able to monitor and collect information about the user when participating in certain activities, such as, for example, the IP address; date and time, searches made on the Website or interaction with BEWE announcements through the Newsletters or existing in third-party ad networks. These data are collected and processed to make possible the use of our Website and in order to guarantee the security and stability of our system, as well as for the technical administration of the network infrastructure.

Information collected through the applications for Smartphones, and PDAs: BEWE has applications for IOS and Android devices, which when installed on devices. will allow access to information expressly indicated in the application itself and whose purpose is to facilitate the functionalities of the application, among which are the following: application and device history, recover running applications, identity, search accounts on the device, contacts / calendar, location, photos / multimedia files / files, modify or delete content from USB storage, test access to protected storage, information about Wi-Fi connection; among others.

Information collected in the evaluation or comments surveys: We will collect personal information about your users in relation to your BEWE experiences. That personal information will include what the user enters in our forms, such as name, email, age, gender and postal address, which may also be obtained from comments or reviews that users pour on the Website or SaaS.

Social networks: BEWE allows the registration or user registration through the Facebook profile. Through it, BEWE will have access to the personal data contained in it. For more information, BEWE recommends its users read the Facebook Privacy Policy.Social networks: BEWE allows the registration or user registration through the Facebook profile. Through it, BEWE will have access to the personal data contained in it. For more information, BEWE recommends its users read the Facebook Privacy Policy.

Consequently, the union of these permits, plus the information provided by the user, will allow us to:

  • In general, treat the data to carry out all the activities necessary to manage the use of the Website and / or SaaS of the Users and provide the necessary information with a commercial, personalization, operational and statistical purpose and activities specific to its social purpose.

  • Respond to requests for information, inquiries and doubts from interested parties.

  • Verify the inexistence of fraudulent actions or contrary to the Terms and Conditions of Use of the Website and / or the SaaS or the privacy and cookies policies of BEWE, being able to justifiably eliminate any user that fails to comply with them.

  • Carry out market studies for internal and totally anonymous use, segmenting by geographical location, as well as drawing up profiles and statistical and research reports related to user activity during navigation on the Website, SaaS or participation in commercial actions, advertising or promotional.

  • Develop and show advertising adapted to your personal preferences. This may involve the sending of commercial, advertising or promotional communications of BEWE products and services related to the services requested.

       The data collected by the cookies have the purposes detailed in the Cookies Policy.

 

WHAT IS THE LEGITIMACY FOR THE PROCESSING OF YOUR DATA?

The legal basis for the treatment of your data is the express consent of the interested party for the treatment of their personal data for one or several specific purposes of the Website and / or SaaS derived from the contractual relationship.

 

TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

Personal data will not be provided to external third parties without the consent of the owner without legal obligation. However, when registering, you also give explicit consent to share the data with third parties when necessary to offer our services. In this regard, we want to inform that we only share the data with third parties whose security and data maintenance standards satisfy us and comply with all data protection legislation.

BEWE undertakes to comply with the obligation of secrecy of personal data, therefore has taken the necessary measures to prevent alteration, loss, or unauthorized access, taking into account at all times the state of technology. However, it must be taken into account that an infallible level of security cannot be guaranteed. No method of transfer or transfer over the Internet and no method of storage is 100% secure, therefore, BEWE cannot guarantee absolute security.

For the purposes of the provisions of the GDPR, BEWE acts as a processor, so that in accordance with the provisions of Article 28.3 of the GDPR the Client must sign the contract of Responsible Processor attached at the following link [........] along with these general conditions of use. 

The data provided by the user and for which consent has been obtained may be communicated to any other third parties to whom BEWE has commissioned a service related to the purpose of the processing, always complying with the requirements established by the legislation in force. These third parties may include our IT service providers, maintenance and hosting of our database, software and applications. BEWE is committed to fulfilling the obligation of secrecy of personal data, so it has taken the necessary measures to prevent alteration, loss, treatment or unauthorized access, taking into account at all times the state of technology. 

The Company notes that for the provision of the services provided through the SaaS it may use third party providers located outside the EEA and in this sense data communications may take place that may entail that personal data may be transferred to, accessed from, and stored in countries outside the European Economic Area (EEA).  These countries may not provide the same level of protection as Spain. In these cases we take appropriate measures to ensure that the recipients of your personal data are subject to duties of confidentiality and implement appropriate measures to ensure that your personal data remains protected in accordance with our privacy policy.

The Company hereby acknowledges that it uses the cloud hosting services provided by "Amazon Web Service" in the United States and that it transfers its terms and conditions to the Client, which it accepts. You can find more information about Amazon Web Service's data protection in its Privacy Policy: https://aws.amazon.com/es/compliance/data-privacy/.

Also, the Company notes that it uses cloud hosting services provided by "Google Cloud" which transfers its terms and conditions to the Client, which accepts: You can find more information on data protection of "Google Cloud" in its Privacy Policy: https://policies.google.com/privacy?hl=es 

Also, the Company notes that it has an electronic signature provider for its Legal Terms and Conditions of Use, the company "HubSpot". BEWE recommends its users to read the Privacy Policy of "HubSpot" in the following link: https://legal.hubspot.com/es/privacy-policy

We also employ for customer service the "Intercom" platform of Intercom Inc. through which we can handle your inquiries about our SaaS. The data is transferred to Intercom and analyzed statistically. You can find more information about Intercom's data protection in its Privacy Policy: hhttps://www.intercom.com/legal/privacy.

Any contingency or eventuality of any nature that causes damage to the Client caused by failures, alterations or modifications of the services provided by "Amazon Web Service", "HubSpot", "Google Cloud" or "Intercom" will not be the responsibility of the Company being such extremes beyond its control and impossible to control.

Finally, it is reported that by visiting this Web Site is not automatically recorded any personal data that identifies a user, instead there is certain non-personal information and not identifiable with the specific user that is collected during the live session through devices called "cookies" that allow us to obtain statistical information on the use of the web portal to then be able to make improvements. All users should consult our Cookies Policy.

 

HOW LONG WILL WE KEEP YOUR DATA?

The data will be kept until the user leaves the Website and / or SaaS or the data is no longer necessary for the purposes that were collected and subsequently for the maximum time legally allowed for compliance with legal obligations.

BEWE may use the comments in whole or in part, reserving the right to reject or eliminate them, based on their content.

 

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

The user may exercise their rights of access, rectification, opposition and cancellation, as well as the right of access, limitation of treatment, deletion, portability or the possibility of revoking their consent, by communicating in writing to BEWE at the above address or through the email address contacta@bewe.io. The request must include name, surnames, a copy of your ID, address, right you want to request and content of your request.

Remember, also, that you can file a claim with the supervisory authority if you are not satisfied.

 

DO NOT WANT TO RECEIVE INFORMATION FROM US OR WANT TO REVOKE YOUR CONSENT?

Any user can oppose the use of their information for advertising purposes, market research or development of satisfaction surveys, as well as revoke their consent at any time (without retroactive effect). To do this, you must send an email to the address contacta@bewe.io. When you receive advertising by email or information through the BEWE Newsletters, you can also oppose from said email, by clicking on the link included in it and following the instructions provided.

 

CHANGES TO THE PRIVACY POLICY.

Our Privacy Policy may suffer updates, due to changes and legal needs, as well as due to improvements and changes included in the way we offer and provide our services and utilities of the application. Therefore, we recommend that you visit and access our Privacy Policy periodically, to be able to access and know the latest changes that may have been incorporated. In case these changes are related to the consent given by the user, an independent and separate notification will be sent to collect it again.

If during the reading you have any doubt or question about our Privacy Policy or want to exercise any right or action relating to your personal data, please contact us at the following email address contacta@bewe.io.